# Returns Page ## Introduction Welcome to the returns page for ModPaperCrafts.com, your one-stop destination for all your paper craft needs. We understand that sometimes you may need to return an item, and we're here to make the process as smooth and hassle-free as possible. ## Return Policy At ModPaperCrafts.com, we have a simple and straightforward return policy: 1. **Eligibility**: All items purchased from our website are eligible for return, provided the item is in its original condition and packaging. 2. **Time Frame**: You have 30 days from the date of delivery to initiate a return. This gives you ample time to review your purchase and decide if you're completely satisfied. 3. **Refund Process**: Once your return is approved, we will issue a full refund to the original payment method used for the purchase. Please allow 5-7 business days for the refund to be processed. 4. **Return Shipping**: You are responsible for the cost of returning the item to us. We recommend using a traceable shipping method to ensure the safe delivery of your return. 5. **Exchanges**: If you'd like to exchange an item for a different size, color, or style, please contact our customer service team at [email protected], and we'll be happy to assist you. ## How to Initiate a Return To start the return process, please follow these steps: 1. **Contact Us**: Send an email to [email protected] with the following information: - Your order number - The item(s) you'd like to return - The reason for the return 2. **Prepare the Item**: Carefully package the item(s) in their original condition and packaging, ready for shipping. 3. **Ship the Item**: Send the item(s) to the following address: ModPaperCrafts.com Returns Center 4403 Vanessa Plains Belleville, Missouri 63135 United States 4. **Track the Shipment**: Once you've shipped the item(s), please keep track of the package's delivery to ensure it reaches us safely. ## Customer Support If you have any questions or need further assistance with your return, please don't hesitate to contact our customer service team at [email protected] or call us at 958.921.1040 x29321. We're here to help and ensure your experience with ModPaperCrafts.com is a positive one. Thank you for choosing ModPaperCrafts.com, and we look forward to serving you again in the future.